Gambling Addiction
Our Commitment to Responsible Gambling
At Roospin, we believe that gambling should always be a form of entertainment. However, we recognise that for some individuals, it can become a serious issue. We are dedicated to promoting a safe gaming environment and providing the necessary resources to help our players stay in control of their habits and enjoy their experience responsibly.
Recognising the Signs of Gambling Addiction
Identifying a problem early is crucial for effective intervention. Problem gambling, or gambling addiction, is an urge to gamble continuously despite harmful negative consequences or a desire to stop. You may have a gambling problem if you:
- Spend more money or time on gambling than you can afford.
- Find it hard to manage, reduce, or stop your gambling activities.
- Have arguments with family or friends about money and gambling.
- Lose interest in usual activities or hobbies, such as spending time with friends or family.
- Always think or talk about gambling and miss work or other commitments.
- Lie about your gambling or hide it from others.
- Gamble until all your money is gone or feel the need to gamble with larger amounts to get the same feeling of excitement.
Tools for Staying in Control at Roospin
Roospin provides several features designed to help you manage your play and ensure that gambling remains a fun activity:
- Deposit Limits: Set a maximum amount you can deposit over a daily, weekly, or monthly period.
- Loss Limits: Control your budget by limiting the amount of money you can lose within a specific timeframe.
- Session Limits: Set a timer to manage how long you stay logged into your account.
- Cooling-Off Period: Take a short break from our services, ranging from 24 hours to several weeks.
- Self-Exclusion: If you need a more permanent solution, you can choose to exclude yourself from our services for a set period or indefinitely.
Where to Find Professional Support
If you or someone you know is affected by gambling addiction, free, professional, and confidential help is available. We recommend contacting the following Australian organisations for expert guidance:
- Gambling Help Online: Access 24/7 counselling and support via phone at 1800 858 858 or through their website for live chat.
- Lifeline Australia: Provides national crisis support and suicide prevention services at 13 11 14.
- Gam-Anon: A self-help organisation for the family and friends of people with a gambling problem.
- Financial Counselling Australia: Offers free advice to help you manage gambling-related debt.
Protecting Minors
Roospin maintains a strict policy against underage gambling. It is illegal for anyone under the age of 18 to open an account or play on our platform. We employ rigorous identity verification checks to prevent minors from accessing our gaming services. We also encourage parents to use filtering software, such as Net Nanny or CyberPatrol, to monitor and restrict access to gambling websites on shared devices.
